1. Terms of Service

By accessing this web site, you are agreeing to be bound by these web site Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. User License

2.1. Permission is granted to temporarily download one copy of the materials (information or software) on Continuing Excellence, LLC’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials;
• Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• Attempt to decompile or reverse engineer any software contained on Continuing Excellence, LLC’s web site;
• Remove any copyright or other proprietary notations from the materials; or
• Transfer the materials to another person or “mirror” the materials on any other server.

2.2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Continuing Excellence, LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimers

3.1. The materials on Continuing Excellence, LLC’s web site are provided “as is”. Continuing Excellence, LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Continuing Excellence, LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

3.2. The materials provided by Continuing Excellence, LLC are current and correct to the best of our knowledge, but may include technical, typographical, or photographic errors. Continuing Excellence, LLC does not warrant that any of the materials on its web site are accurate, complete, or current. Continuing Excellence, LLC may add or make changes to the materials contained on its web site at any time without notice. Continuing Excellence, LLC does not, however, make any commitment to update existing materials.

3.3. While Continuing Excellence, LLC makes every effort to remain current, we cannot guarantee to have reviewed all of the websites (and other pages on said sites) linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Continuing Excellence, LLC of the site. Further use of any such linked website is at the user’s own risk.

4. Course Cancellation/Refund Policy

If you would like to cancel or make any changes to your course selection, please let us know by contacting info@continuingexcellence.com and we will be happy to assist you. Only courses that have not yet been completed and have been purchased within the past 30 days will be eligible for a full refund. The only exceptions to this may be accidental duplicate charges or if a legitimate grievance exists. In either case, please contact us at info@continuingexcellence.com.

5. Reasonable Accommodations

Anyone needing special accommodations due to disabilities may contact us at info@continuingexcellence.com to help us meet your need(s). Please state your disability and the accommodations you are requesting. If we are not able to meet your need and you have already made a purchase, we will grant a full refund. Please note that only courses that have not yet been completed and have been purchased within the past 30 days are eligible for a refund.

6. Grievance Policy

We hope that your experience with Continuing Excellence is a positive one. If you have any questions or concerns, please contact us at info@continuingexcellence.com. We will do our best to answer any questions and resolve any potential issues that may arise.

Continuing Excellence, LLC requests that you submit, in writing, your specific complaint in detail (whether pertaining to course content, functionality of the website, communications to or from Continuing Excellence, LLC, or anything else directly related to the use of Continuing Excellence, LLC’s website or personnel), in order for Continuing Excellence, LLC to further improve our website, courses, and customer interactions.

As appropriate, grievances will be reviewed by the Continuing Excellence advisory board, which includes licensed professional social workers, psychologists, and other professionals. (For more information about our board, please visit our website here: https://continuingexcellence.com/about.htm).

In the case of substantiated grievances, Continuing Excellence, LLC may offer a partial or full refund or other resolution acceptable to all parties. Any social worker not satisfied with a grievance resolution provided by Continuing Excellence, LLC may appeal to the approving entity or their jurisdictional board.

7. Site Terms of Use Modifications

Continuing Excellence, LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Continuing Excellence LLC is approved by the American Psychological Association to sponsor continuing education for psychologists. Continuing Excellence LLC maintains responsibility for this program and its content.